Average Support Engineer salary in the UK

Job Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues.Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking.Assist in the setup, configuration, and maintenance of hardware and software systems.Manage and monitor network performance to ensure optimal operation.Perform regular system updates, patches, and security measures to maintain system integrity.Document and track all support requests, ensuring timely and effective resolution.Collaborate with other IT team members to escalate and resolve complex issues.Provide training and guidance to end-users to enhance their technical skills and understanding. Required Skills and Qualifications: Proven experience as a Support Desk Engineer or similar role.Previous experience working for a Managed Service Provider (MSP) is required.Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11.Proficiency in Office 365 administration and support.Experience with VMWare for virtualization and management of virtual environments.Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.Excellent problem-solving skills and the ability to troubleshoot complex technical issues.Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.Ability to work independently as well as part of a team in a fast-paced environment. Preferred Qualifications: Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or VMware Certified Professional (VCP).Experience with IT service management tools and ticketing systems.Familiarity with remote desktop applications and help desk software. What We Offer: Competitive salary and benefits package.Opportunities for professional growth and development.A supportive and collaborative work environment.Access to the latest technologies and tools. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.

Red Recruitment is recruiting an IT Support Engineer with previous industry experience to join a Gloucester-based team. This role is dynamic in nature, covering all aspects of modern IT support and a great opportunity to join a hard-working team and further your engineering skills. The salary for this position is £30,000 - £34,000 per annum (depending on experience). A full UK's driving licence is required due to the nature of the role. Benefits and Package for an IT Support Engineer: Salary: £30,000 - £34,000 per annum (depending on experience)Location: Stonehouse, GloucestershireHours: Monday - Friday, 8.30am - 5.00pmContract Type: Permanent (37.5 hours per week)Free parking20 days holiday plus bank holidays Key Responsibilities of an IT Support Engineer: Providing helpdesk support (the company is a VAR for SMB's)Assisting clients with the migration of on-premises, to modern cloud-based systemsCommunicating with clients via telephone, video, email, and face-to-face visits in Gloucester and the surrounding areasMonitoring and managing remotely Key Skills of an IT Support Engineer: Microsoft 365 Certified: Fundamentals is essentialThe ability to provide Microsoft 365 Systems Admin knowledge such as Share Point Admin Centre, Endpoint Admin Centre, Azure Active Directory and EndpointMigration and Implementation support is essentialA good working knowledge of modern window-based operating systems and networking is essentialThe ability to install Windows 11 OS and Windows Server OS and provide support is essentialUnderstanding of IPv4 networkingKnowledge of GDPRAt least 4 years of industry experienceFull UK driver's licence is required If you have the required qualifications and are interested in this position, please apply now! Red Recruitment (Agency)

IT Support Engineer High Wycombe £28,000 This is a fantastic opportunity for you, an IT Support Engineer, 1st Line / 2nd line support engineer to join a thriving IT Support Company based in High Wycombe. This position will suit you if you are a Desktop Support Engineer or IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer from an IT Managed Service company or from an IT Dept. You will be responsible for providing telephone, remote support and going out to customer sites around the High Wycombe area. You should therefore have: Desktop Support SkillsWindows through to 10, MS OfficeExchange / Active DirectoryServer support / administrationFull UK Driving License You will be acting as the IT dept. for small to medium sized businesses and so you need to be confident across all day to day areas of IT. As the IT Support Engineer, you must also have excellent customer skills and can talk to non-technical people about their IT issues in a friendly and patient manner. This position will go quickly so if you are an IT Support Engineer, 1st Line, 2nd line, second line, Desktop Support, Helpdesk Engineer, Service Desk or Technical Support Engineer and based in or around High Wycombe and have a full driving license, please send your CV to me today.