Credit Controller

We are seeking a Credit Controller to join our expanding and award winning team. The successful candidate will be tasked with managing the debts of creditors, ensuring timely payments are made, processing incoming funds, reconciling invoices, resolving account queries, and managing debt recovery.

Client Details

Our client is a leading player in the Business Services industry, with a substantial national footprint. They are recognised for their exceptional customer service and commitment to providing innovative solutions to their clients. Employing hundreds of professionals across the country, they are committed to fostering a positive and inclusive work environment.

Description

The Reading based Credit Controller will be:

• Responsible for the posting of cash against a portfolio.
• Ensure a basic understanding of the business when chasing debts.
• Manage a portfolio of full-service clients.
• Chase outstanding debts by telephone, email, and letter in line with the client credit control schedule.
• Performing full chase on each client each month.
• Using call back sheets to ensure all calls are captured.
• Verifying debts on the system when chasing.
• Agreeing repayment plans where appropriate.
• Recommending accounts for solicitors where appropriate.
• Dealing with customer collections within the system.
• Setting up and maintaining client files for credit control purposes.
• Communicate regularly with clients and provide written updates if issues arise.
• Attend credit control meetings when requested & contribute to new initiatives to improve the operational efficiency of the business.
• Ensure client queries are communicated and dealt with effectively to all parties.
• To perform monthly Sales Ledger Reviews and ensure these are completed within agreed timescales
• Setting up and maintaining client files for credit control purposes.
• Communicate regularly with clients and provide written updates if issues arise.
• Ensure client queries are communicated and dealt with effectively, to all parties.
• To perform monthly Sales Ledger Reviews and ensure these are completed within agreed timescales

Profile

A successful Credit Controller should have:

• Prior experience or understanding of the credit and collections process
• Excellent communication and negotiation skills.
• Ability to work with targets and tight deadlines.

Job Offer

• An estimated salary range of £25,500 - £28,000.
• Comprehensive benefits package.
• Generous holiday entitlement.
• A supportive team-based working environment in Reading.
• Opportunities for professional development and growth within the Business Services industry.

If you are a proactive professional with a can-do attitude and have a passion for excellence, we encourage you to apply today.