Customer Service Advisor (Hybrid)

Do you have at least 1 year of experience in Customer Service within a office environment and are looking for your next exciting opportunity?

Our fantastic client in Windsor are a leading Digital Healthcare firm that are continuing to grow and are looking for a great new Customer Service Advisor to join the team!

They are paying a salary of £22,500 to £23,500. The working hours are Monday - Friday 9:00-5:30pm and (37.5 hours a week) and they offer hybrid working after you complete your training! This will be 3 days in the office and 2 days working from home.

Responsibilities of the role:

• Corresponding with solicitors, claimants and medical experts via letter and email
• General administration such as issuing appointments
• Data-entry
• Diary work
• Answering incoming calls
• Making outgoing calls
• Instructing doctors to produce independent medical reports
• Ordering and processing medical records
• Arranging medical tests/investigations as required

Skills required for the role:

• Hard worker
• Organised and able to work on own initiatives
• Problem Solver
• Friendly and able to work well within a team
• 1 year of transferable experience
• Good Communication skills, both written and verbal (English Language - Grade C or above)

Behaviours Required for the role:

• Positive, 'Can do’ attitude at all times
• Attention to Detail
• Commitment to the highest standard of customer service
• Flexible approach to work and workload
• Open and honest approach at all times
• Willing to learn

Does this sound like the perfect role for you? If so, then please press apply now!