Customer Service Support

Posted 2 May by Randstad Delivery (GBS)
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Are you an organised individual with a good eye for detail? Do you consider yourself to be a strong communicator and an asset to a busy team? Are you based in or around Corby?

We have a temporary Customer Service Support role available within TATA Steel's Corby site. This role is ideal for someone with good IT skills and is proactive, approachable and thorough.

Role: Customer Service Support

Location: TATA Steel, Weldon Rd, Corby NN17 5UA

Hybrid working available after the initial training period.

Rate: £12.24ph (annual salary £23227)

Contract length: 6 months initially

Shift Patterns: Mon-Fri, 36.5 hours per week. 08:30-17:00 X3 days per week and 08:30-16:30 X2 days per week

Start: ASAP

Responsibilities:

  • Providing administrative support to internal stakeholders
  • Validating and providing data upon request relating to customer orders
  • Ensuring customer orders are compliant to TATA policies
  • Managing transactional details on new and amended orders in the system
  • Ensuring the order book is filled effectively and accurately
  • Creating reports on service analysis and performance upon request
  • Adhering to Health and Safety protocols at all times

Essential requirements:

  • Strong verbal and written communication skills
  • IT literacy especially with MS Office
  • Previous data entry/administrative experience
  • Scrupulous attention to detail
  • Strong work ethic and willing to work on own initiative

Desirable requirements:

  • Driving licence and use of a car
  • Knowledge and experience using SAP

Benefits:

  • Advice and editing on your current CV
  • Dedicated team throughout your journey within the role
  • Paid holiday
  • Exclusive online services including restaurant and retail discounts
  • Chance to receive £300* for referring a friend
  • Opportunity for progression into permanent roles
  • Competitive rates of pay

Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements.

All applicants are subject to vetting checks including but not limited to: Right to work check, Medical check, DBS check and/or reference check.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Reference: 52578914

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