Fashion Assistant/Graduate - Fashion Brand

The role of a Fashion Admin Assistant is a very varied, generally consists of working directly in support of the Director, assisting with the design and product development team with any ad-hoc tasks day-to-day, posting on the in-house brands social media, liaising with the wholesale team, managing stock count on Shopify and customer service.

This role would be ideally suited to a graduate who is looking to gain knowledge of the fashion/supply chain industry.

The role

• Supporting the Director on various projects and creating areas of your own responsibility.
• Working alongside design / product development team to assist in admin work.
• Being the first point of contact for customers in the showroom, welcoming them etc.
• Chasing suppliers for samples.
• Customer service for the in-house brand. Ensuring all complaints/issues are responded to and resolved in a timely manner.
• Responding to Trust Pilot reviews.
• Booking in DHL parcels daily.
• Liaising with DHL if there are any issues.
• Posting relevant and engaging organic content on the in-house brands social media platforms.
• Liaising with the paid media team so that they can grow the brands social media platforms and generate sales.
• When new collections arise, plan, organise and solely run the photoshoots end to end from booking models, locations etc.
• Schedule and plan for key dates such as Black Friday/Christmas.
• Influencer PR.
• Liaising with wholesalers, keeping them up to date on Shopify stock.
• Managing the Shopify stock, updating it when necessary.
• Collating new wholesale orders in a spreadsheet to keep track.
• Collating samples when necessary for wholesalers.
• Organising DHL collections/labels for wholesale orders.
• Customer communication between ecom store & warehouse.

Requirements

• Highly organised.
• Can multi-task.
• Has experience working in a fast-paced environment.
• Has experience working with excel / spreadsheets
• Has Customer service experience.
• Has experience scheduling/planning content for socials.
• Has experience with managing Shopify.

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Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.

Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.