Inbound Sales Advisor

We are recruiting on behalf of an award-winning travel insurance company. Due to significant growth, they are expanding their Cardiff based team and on the lookout for Inbound Sales Advisors.

We are looking for passionate, sales people in Cardiff who thrive on delivering excellent customer service whilst working towards sales and performance targets to significantly increase your earning potential.

Inbound Sales Advisor - Key Responsibilities:

• You will be taking inbound calls from customers wishing to purchase travel insurance.
• You will identify customers’ needs and up sell optional extras to maximise sales opportunities.
• You will need to hit and exceed sales and performance targets.

Inbound Sales Advisor - Requirements:

• Target and results driven.
• Passionate about service excellence and customer experience.
• Experience in a sales role or contact centre environment, with a successful proven track record.
• Ability to discuss sensitive topics with your customers.

Inbound Sales Advisor - On Offer:

• A starting salary of £22,500 plus a training bonus of £250.00 for the first 6 months.
• From six months onwards the OTE is a very realistic £35,000
• Plus there is a quarterly performance based bonus.

Inbound Sales Advisor - Benefits:

• 32 days holiday - increasing with length of service (inc. bank holidays)
• Day off for your birthday
• Holiday Buy Scheme
• Free food and drink including pizza days and lots of sweet treats!
• The option to work remotely after your probationary period.
• Health Cash Plan - we pay for your day-to-day medical costs.
• Perkbox - online discounts portal, saving you money on everyday spend e.g., cinema trips, eating out, and all your retail shopping.
• Tech Scheme - supporting the cost of purchasing the latest tech.
• Cycle to Work Scheme - supporting the cost of purchasing a new bike.
• Employee Assistance Programme including paid for counselling sessions supporting wellness.
• Study support and personal development (role and course dependent)
• Life Assurance - 4 times annual salary protection
• Pension Scheme
• Christmas Savings Club
• Discounts on our travel products for you and your family

Inbound Sales Advisor - Hours:

You are required to work 37.5 hours per week which will generally consist of 7.5 hours over 5 days.

The Contact Centre is operational during the following hours:

8:30am to 8:00pm Monday to Friday

9:00am to 5:30pm Saturday

10:00am to 5:00pm Sunday

9:00am to 5:00pm Bank Holidays

You will generally work 1 Saturday or 1 Sunday every 2 weeks

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