Night Manager

Juice is delighted to be working with this reputable company that, due to a phase of significant growth is seeking an exceptional leader to oversee its night operations. Based in South Bristol, this role entails managing an accredited security centre with a focus on technology-led solutions to enhance operational efficiency and reduce risk and cost.

You Will Be:

• Be a hands-on manager with established leadership skills.
• A proactive approach to managing a diverse team.
• Be proficient at embracing new technologies and services while demonstrating resilience and adaptability to address daily operational challenges.
• Resilient, adaptable, and ready to make an impact.

Key responsibilities include:

• Managing night services team, including alarm handling and helpdesk operations.
• Maintaining high levels of customer service in alignment with company and regulatory standards.
• Collaborating closely with operational teams to foster a "one-team" spirit and achieve common goals.
• Analysing data to drive operational improvements and ensure efficient staff rostering.
• Supporting incident management and investigation in collaboration with the technical helpdesk team.
• Assisting senior leadership in showcasing services and capabilities to clients.

You Will Have:

• Minimum 5 years proven success in a similar, supervisory role.
• Strong people management skills.
• Proficient in Outlook, Word, Excel.
• Experience managing diverse teams in a 24/7/365 environment.
• Excellent communication skills.
• Must live within 40 minutes commute from Bristol.
• Full-time role (42 hours/week) with flexible hours, including night shifts.

If you have a passion for people management, driving change and delivering excellence in a fast-paced environment, apply now to join this dynamic team.