Operations Coordinator

Operations Coordinator
Permanent
Salary – Up to £35K
Loughborough – LE12
Hours – Monday to Friday 37.5 hours per week

Operations Coordinator / Administrator / Office Coordinator / Loughborough / LE12

Main duties and responsibilities of the Operations Coordinator:

• Coordinate and support internal/external training events, both in-person and virtual, including logistics, registration, and attendee communication.
• Client Engagement, acting as the primary point of contact for client interactions, ensuring a positive and professional experience, as well as acting as support for virtual/live programmes.
• Responsible for maintaining operational systems and standards for the day-today running of the business and office, including Health and Safety and stock ordering.
• Support internal team with the management and maintenance of internal CRM.
• Be responsible for data input, analysis and reporting of data from external/internal providers or programs in compliance with current GPDR legislation. E.g. webinar attendees, learning progress reports and sales trackers.
• Support Digital Team and wider business in the creation of bespoke materials for internal and external use.
• Support Digital Team to monitor and analyse digital marketing campaigns, generate reports, and provide insights to improve performance using internal CRM systems.
• Support Digital Team with the creation and maintenance of digital assets, including website content, social media posts, and email campaigns.

Experience/knowledge requirements for the Operations Coordinator:

• Excellent organisational and multitasking skills with a keen eye for detail
• Strong written and verbal communication skills
• Proficient IT skills
• Proficiency in using CRM’s ideally Salesforce 

Please contact Molly @ The Recruitment Group on the contact details provided