scheduler

This entry-level Scheduler position is a vital role within the Customer Service department, ensuring the smooth operation of scheduling activities within a not-for-profit and charities sector organisation located in Prescot.

Client Details

This entity is a well-established organisation in the not-for-profit and charities sector with a workforce of over 200 dedicated employees. Operating from Prescot, they are committed to making a positive impact in their community through their diverse range of services.

Description

• Coordinating and managing all scheduling activities within the customer service department.
• Liaising with team members to ensure efficient distribution of tasks.
• Maintaining accurate records of all scheduling activities.
• Responding to scheduling queries in a timely and professional manner.
• Identifying and implementing process improvements within the scheduling function.
• Collaborating with other departments to ensure seamless service delivery.
• Resolving any conflicts or issues that arise in relation to scheduling.
• Assisting in the training of new team members on scheduling systems and processes.

Profile

A successful Scheduler should have:

• Previous customer service/scheduling experience.
• Strong organisational and time management skills.
• Proficiency in using scheduling software and tools.
• Excellent communication skills, both written and verbal.
• An aptitude for problem-solving and critical thinking.

Job Offer

• A competitive yearly salary in the range of £22,500 - £27,500 GBP.
• Comprehensive benefits package.
• A positive and inclusive company culture.
• Opportunities for professional growth and development within the not-for-profit and charities sector.
• Convenient location in Prescot.

If you believe you have the necessary skills and experience for this Scheduler role, we encourage you to apply today. This is an excellent opportunity to join a dedicated team in a rewarding sector.