Average Service Administrator salary in the UK

Customer Service AdministratorNorthamptonMonday – Friday 9am-5pm (30 min break)£12.82 per hourTemporary OngoingOur clientWe are currently recruiting on behalf of our highly esteemed and reputable client based in Northampton who are seeking a Membership Experience Advisor to join their team on a full time. The successful candidate will have an enthusiastic and positive approach with excellent communication skills. Within this role, the postholder will be required to provide general sales and sales administration support. You will ensure members gain value from their subscriptions.In return, our client can offer a vibrant and friendly working environment. Responsibilities Contact members by phone or email to promote services, products, and events regularly to keep them engaged and ensure they renew their membership.Respond to member inquiries promptly and professionally, directing them to appropriate colleagues when needed.Maintain accurate customer records.Help manage customer accounts to increase revenue and maintain satisfaction.Stay connected with clients to ensure their needs and our services are well understood within the organisation.Identify client needs and create proposals to address them effectively.Collaborate with internal teams and sales members to boost revenue.Occasionally attend events or meetings as needed.Support Regional Sales Executives by scheduling appointments and preparing for sales calls. The candidate Familiarity with membership organisations.Previous business-to-business work experience.Driver's license required.Telesales experience preferred but not mandatory.Sales or customer service experience, mostly via phone.Strong organisational skills with attention to detail.Proficiency in Microsoft packages, particularly Excel.Self-motivated and goal-oriented team player.Excellent verbal communication and problem-solving skills.

An established manufacturing company are currently looking for a Customer ServiceAdministrator to join their team. The Customer Service Administrator role involves liaising with subcontractors and customers regarding products and services and working closely with the warehouse to fulfil orders on time and in full. Salary: Up to £23,00037.5 hoursMust be available for an immediate startOffice based role Customer Service Administrator responsibilities: Managing inbound calls from customers regarding a range of products and servicesMaking outbound calls to increase orders and brand awarenessEnsuring all calls are answered efficiently and queries dealt withMonitoring and managing the in-house email inbox, responding to new and existing enquiriesLiaising with subcontractors and third-party suppliers as requiredWorking alongside the warehouse to ensure on time delivery or ordersArranging provision of documents on behalf of the wider teamAd hoc general administrative duties including document control and filing Customer Service Administrator skills/competencies: Proficient in Microsoft Office programs including Word and ExcelCompetent telephone manner, proactive with the ability to forge excellent working relationships with customers Apply today!

A new opening for a Customer Service Administrator. The Customer Service Administrator role involves working closely with Marketing and Sales, collaborating with various departments to ensure seamless customer experiences through providing administrative support. Salary: £26,000 37 hours Hybrid working 25 days holiday increasing with length of serviceExcellent benefits: Perkbox, cycle to work scheme, employee of the month, optical care, up to 9% employer contribution to pension, and social events Customer Service Administrator responsibilities: Providing exceptional service to our customers throughout their journeyHandling customer orders and coordinating with internal departments for smooth order fulfilmentResponding to customer enquiries promptly and providing necessary updates on orders, deliveries, and invoicesDistributing invoices, tracking numbers, order acknowledgements and order confirmations to customers, ensuring that the customer is up to date with their ordersContacting courier companies via live chat, telephone, and email to rectify any problems with on-hold shipmentsGenerating and coordinating necessary documents for shippingAssisting with CRM management, general administrative tasks, and collaborating with other departments during peak periodsContacting customers post-delivery to gather feedbackSending relevant information to customers in support of marketing or sales campaignsWorking closely with the sales team to support sales forecasting and reportingEngaging in weekly meetings to showcase and portray ideas to improve the customer’s satisfaction within the order process Customer Service Administrator skills/competencies: Experience within a similar shipping/office-based customer service roleExcellent verbal and written communication skillsProficiency in Microsoft Office programs including Word, Excel, and Teams Apply today!