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Hospitality - Concierge - CPD Certificate

CPD Certification Service Approved| 30CPD Points| FREE Certificate + Two Premium Courses| Interactive Learning Materials


Cambridge Open Academy

Summary

Price
Save 28%
£25 inc VAT (was £35)
Offer ends 20 May 2024
Study method
Online
Duration
9 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
30 CPD hours / points
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

2 students purchased this course

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Overview

**3 in 1 Hospitality - Concierge - CPD Certificate bundle**

In the dynamic realm of Hospitality, mastering the art of concierge services is paramount. Delve into our CPD Certificate course that offers a comprehensive understanding of this exciting field, with a focus on theoretical concepts. Through seven meticulously crafted modules, you'll explore everything from the fundamentals of service to emergency protocols, equipping you with essential knowledge to excel in the Hospitality industry.

Learning Outcomes:

  • Grasp the core principles that underpin exceptional service delivery in the Hospitality sector.
  • Identify the diverse types of concierge services and their role in different establishments.
  • Hone the necessary skills required to excel as a concierge professional, from communication to problem-solving.
  • Explore the key principles for establishing and managing a successful concierge service business.
  • Master the art of delivering impeccable client service and creating lasting impressions.
  • Understand the unique work environment and etiquettes associated with a concierge role.
  • Develop expertise in implementing emergency measures within a hotel concierge setting.

This Hospitality - Concierge - CPD Certificate bundle Consists of the Following Courses:

  • » Course 1: Hospitality - Concierge
  • » Course 2: The Principles of Ethical Leadership
  • » Course 3: Facilities Management Diploma

CPD

30 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Immerse yourself in the heart of Hospitality with our CPD Certificate course, dedicated to Concierge Services. Hospitality is a thriving industry, and a skilled concierge can make all the difference. In this theoretical course, we delve into the intricacies of exceptional service. Over seven modules, you'll unravel the core concepts that lie at the heart of this dynamic field. From understanding the diverse types of concierge services to mastering the essential skills required for success, this course paves the way for a promising career in Hospitality.

Designed for those looking to build a strong foundation in concierge services, our course explores the principles that drive a thriving concierge business and the art of delivering unparalleled client service. We also shed light on the unique work environment and etiquettes that define the world of concierge. Plus, you'll gain valuable insights into emergency measures in a hotel concierge role, making you a competent professional in any Hospitality setting.

Embark on your journey into the world of Hospitality today and discover the endless opportunities that await you. Enrol now and unlock the key to a promising career in this vibrant industry.

Course Curriculum:

  • Module 01: Understanding the Service
  • Module 02: Types of Concierge Services
  • Module 03: Necessary Skills for Any Concierge
  • Module 04: Principles for a Concierge Service Business
  • Module 05: Delivering Client Service
  • Module 06: Concierge Work Environment and Etiquettes
  • Module 07: Emergency Measures for a Hotel Concierge

Who is this course for?

  • Aspiring Hospitality professionals
  • Individuals seeking a theoretical understanding of concierge services
  • Those looking to enhance their knowledge of the Hospitality industry
  • Anyone interested in the principles that drive exceptional service in Hospitality

Career path

  • Hotel Concierge: £18,000 - £30,000 per year
  • Guest Services Manager: £25,000 - £45,000 per year
  • Front Desk Supervisor: £20,000 - £35,000 per year
  • Resort Concierge: £20,000 - £35,000 per year
  • Corporate Concierge: £22,000 - £40,000 per year
  • Luxury Residential Concierge: £22,000 - £40,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate of Completion (PDF)

Digital certificate - Included

After completing this CPD Certificate bundle, you will be eligible for CPD certified certificates from Cambridge Open Academy.

For this course, you will get CPD Certification Service (CPD UK)- accredited certificate, and for the other courses, you will get CPD Quality Standards (CPD QS) accredited certificates from Cambridge Open Academy.

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.