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ITIL® Foundation Certification

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Summary

Price
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Finance options

Finance options available.

Study method
Online
Duration
12 hours · Self-paced
Certification
ITIL V3 Foundation
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • TOTUM card included in price What's this?

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Overview

This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy.

Focusing on the critical alignment of IT and business strategy, certification in ITIL gives a student a comprehensive set of policies and project management concepts, so if you’re looking to learn best practice techniques, the ITIL Foundation 2011 course is for you.

Certification

ITIL V3 Foundation

Awarded by ITIL®

Course media

Resources

  • Project Management -

Description

Why choose the ITIL Foundation certification?

The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle, with a focus on the critical alignment of IT and business strategies.

ITIL® 4 now provides a brand new digital operating model. It assesses the impact of technology on business and how the framework integrates with Agile, DevOps and supports digital transformation.

  • The most widely accepted approach to IT service management in the world

    Skills in ITIL are highly sought after by employers due to the expertise you can bring to their company, such as lowering costs, defining consistent IT roles, communication and managing change.

  • Provides a comprehensive set of policies and project management concepts

    The course focuses on the critical alignment of IT and business strategy.

  • ITIL is one of the highest paying certifications in IT

    There are worldwide job opportunities for an ITIL certified candidate, with salaries starting from £32,000.

What you'll learn:

  • Overview of the ITIL® Service Lifecycle
  • ITIL® Service Strategy Concepts
  • ITIL® Service Strategy Processes
  • ITIL® Service Design Concepts
  • ITIL® Service Design Processes
  • ITIL® Service Transition Concepts and Processes
  • ITIL® Service Operation Concepts
  • ITIL® Service Operation Processes
  • ITIL® Continual Service Improvement

When can I start?

You can enrol at any time - start today and live your best life with the next generation of online learning.

Who is this course for?

This course is ideal for IT service managers

Requirements

No requirements but experience in an IT service managerial role would be ideal

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.