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Office Admin and Receptionist Skills

Get a Free: (Minute Taking Administrator) Course! Updated Materials | CPD Certified | 24/7 Support | Lifetime Access


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Summary

Price
£14 inc VAT
Study method
Online
Duration
9 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
Certificates
  • Certificate of Completion - Digital Certificate - £5.99
  • Certificate of Completion - Hard copy Certificate - £12.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

2 students purchased this course

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Overview

The office environment is the beating heart of many businesses. If you're looking for a dynamic and varied career that puts you at the centre of the action, then this Office Admin and Receptionist Skills course is your perfect starting point. With the UK boasting over 1.2 million administrative and secretarial roles, this comprehensive Office Admin and Receptionist Skills training program equips you with the essential tools to thrive in this competitive landscape. Seamlessly blend professionalism, organisation, and customer service excellence as you navigate the intricate realm of front office operations, meeting coordination, and document management. Discover the art of effective communication, time management strategies, and the nuances of representing your organisation's brand with the utmost finesse. Embrace the future of administrative excellence and elevate your career to new heights. This Office Admin and Receptionist Skills course equips you with the foundational knowledge and theoretical understanding to excel in various administrative roles.

This Office Admin and Receptionist Skills course covers the following topics:

  • Develop exceptional communication and interpersonal skills.
  • Gain a strong understanding of business etiquette and professionalism.
  • Master scheduling and time management techniques.
  • Learn effective record-keeping and filing systems.
  • Enhance your written communication for professional settings.
  • Develop a strong foundation in customer service principles.

★★★ Get An Additional Course as a Gift! ★★★

  • Course 01: Minute Taking Administrator

Why Prefer This Office Admin and Receptionist Skills Course?

  • Opportunity to earn a Certificate Accredited by the CPDQS.
  • Learn Office Admin and Receptionist Skills essentials from anywhere in the world.
  • Office Admin and Receptionist Skills Course is affordable and simple to understand.
  • This Office Admin and Receptionist Skills Course is entirely online with interactive lessons.
  • Lifetime access to this Office Admin and Receptionist Skills Course.
  • Get Instant access to this Office Admin and Receptionist Skills Course.
  • 24/7 Support Available to this Office Admin and Receptionist Skills Course.

Certificates

Certificate of Completion - Digital Certificate

Digital certificate - £5.99

You will immediately get your CPD Accredited Digital Certificate for £5.99 (each).

Certificate of Completion - Hard copy Certificate

Hard copy certificate - £12.99

You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Office Admin and Receptionist Skills Course has several modules; each module is easy to understand and delivers to-the-point content. If you need any help with any module or have any questions while studying the course, your designated tutor will provide you with continuous assistance so that you can complete each lesson in the Office Admin and Receptionist Skills Course successfully and swiftly.

Office Admin and Receptionist Skills Course Curriculum:

  • Module 01: Introduction to Reception and Receptionist
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss and Company
  • Module 04: Mail Services and Shipping
  • Module 05: Travel Arrangements
  • Module 06: Organising Meetings and Conferences
  • Module 07: Time Management
  • Module 08: Record Keeping and Filing Systems
  • Module 09: Business Writing Skills
  • Module 10: Organisational Skills
  • Module 11: Communication Skills
  • Module 12: Customer Service
  • Module 13: Effective Planning and Scheduling
  • Module 14: Invoicing/Petty Cash
  • Module 15: Business Environment

Process of Evaluation

After studying the Office Admin and Receptionist Skills bundle, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

After completing the Office Admin and Receptionist Skills bundle, you will immediately get your CPD-accredited digital certificate for £5.99 (each). To get the hardcopy certificate for £12.99 (each), you also have to pay the shipping charge of just £3.99 (UK) and £10.99 (International).

Process of Evaluation

After studying the Office Admin and Receptionist Skills Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion - Digital / PDF Certificate

After completing the Office Admin and Receptionist Skills Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each)

Certificate of Completion - Hard copy Certificate

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Who is this course for?

This Office Admin and Receptionist Skills course is suitable for:

  • Individuals are aspiring to pursue a career as receptionists.
  • Administrative professionals seeking to enhance their office management skills.
  • Entry-level employees aiming to transition into receptionist roles.
  • Entrepreneurs or small business owners handling front desk operations.
  • Anyone interested in developing comprehensive administrative and organisational abilities.

Requirements

This course has no prerequisite. Therefore, you don’t need any educational qualification or experience to enrol on this Office Admin and Receptionist Skills Course.

Career path

After completing the Office Admin and Receptionist Skills course, you'll be equipped for various roles in the UK's vibrant education sector. Like as:

  • Receptionist: £18K to £25K/year.
  • Administrative Assistant: £20K to £30K/year.
  • Executive Assistant: £25K to £40K/year.
  • Office Manager: £28K to £45K/year.
  • Personal Assistant: £22K to £35K/year.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.