Office Skills Diploma

Office Skills

Diploma in Office Skills QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Skills course comes with easy to understand e-learning study materials.

Office Skills

Study Office Skills Level 5 for the opportunity to earn an endorsed Office Skills Certificate of Achievement. Office managers perform a variety of administrative and supervisory duties of vital importance. Hired by most organisations with more than a few team members, office managers are responsible for the planning, delegation and successful completion of essential tasks. From recruitment and selection to employee training and development to performance management to resource allocation and budgeting, office managers are the driving force behind successful business operations. A challenging field that demands motivation, flexibility and a meticulous eye for detail, successful office managers enjoy fulfilling careers with high earnings potential. It’s simply a case of taking that first big step into a leadership position, paving the way for a rewarding career for life!

Office Skills

Our office administration course to date, this Level 5 Office Skills certificate is ideal for candidates with the very top of the ladder in their sights! Explore the duties and responsibilities of the professional office manager, as you work your way towards an endorsed Level 5 Office Skills course! Learn how to take confident control of workforce performance management, resource management and risk management in an organisational setting. Study the art of effective time management, the importance of consistent quality management and how to develop a robust customer relations strategy. Enjoy total flexibility as you study, with no time-restrictions or deadlines imposed! Your personally-assigned tutor will provide all the support you need to successfully earn your Level 5 Office Skills course, which could broaden your career prospects like never before!

Course Benefits

Unlike some online colleges, we go the extra mile to maximise accessibility and affordability for candidates worldwide. Sign up for this Level 5 Office Skills Certificate and enjoy the following benefits as standard:

• No additional costs beyond the original enrolment fee, with all course materials and digital textbooks included as standard.
• The help and support of your personally-assigned tutor from start to finish, who will mark and a return your online assessments.
• 24/7 access to our exclusive digital learning platform, which can be accessed from any location worldwide via almost any connected device.
• Unbeatable flexibility and convenience, with no time-restrictions imposed and no deadlines to worry about.
• The chance to earn an endorsed Level 5 Office skills course, which could transform your career prospects for life!

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Office Skills

Learning Objectives

Office administration is the linchpin that holds the core of the company together. In the absence of capable and confident office skills, essential administrative duties may be overlooked or insufficiently addressed. The objective of this course is to provide a detailed overview of the functions, objectives and responsibilities of the elite office manager. Upon completion, candidates are primed with the specialist skills, knowledge and confidence needed to succeed in a leadership position. The primary duties of the office manager are discussed, along with their essential contribution to the success of the entire organisation.

Office Skills

Our flexible courses are suitable for even the busiest lifestyles, allowing candidates to study at their own pace from any location worldwide. Complete tutor support is provided throughout, along with all learning resources and study aids needed to complete the course.

Office Skills

In this exclusive Level 5 Office Skills course, candidates explore the most important teachings and concepts at the core of successful office skills, including:

• The office manager’s primary obligations
• Employee selection, deployment and supervision
• Workforce performance management
• Leadership skills and acumen
• Essential customer relations management
• The importance of effective resource management
• Preparation of key business documents
• An introduction to administrative systems

Course Outline

This exclusive Level 5 Office Skills Certificate has been designed to help ambitious candidates take existing and prospective admin careers to the highest possible level. The course consists of 10 fascinating units, each concluding with an online assessment for submission to your assigned tutor:

Module 1 - Basic Principles Of Administration

This Office Skills module covers the following topics:

• Role and Responsibilities of a PA / Secretary
• Daily Routine
• Office Supplies
• Plus more

Module 2 - Effective Planning & Scheduling

This Office Skills module covers the following topics:

• Introduction to Work Breakdown Structure
• Estimation Process and Aligning Resources for a Project
• Effective Project Planning
• Project Risk Management and Communication Plans
• Plus more

Module 3 - Organising Meetings

This Office Skills module covers the following topics:

• Anatomy of a Meeting
• Types of Corporate Meetings
• Common Problems When Scheduling Meetings
• Planning for the Conference
• Preparing Conference Materials
• Plus more

Module 4 - Keeping Accurate Records

This Office Skills module covers the following topics:

• How to Alphabetize for Filing and Indexing
• Individual or Personal Names
• File Cabinets
• Organizing Your Computer Files
• Using Documents Library
• Plus more

Module 5 - Writing Business Letters

This Office Skills module covers the following topics:

• Business Documents
• Beginning the Letter
• Closing the Letter
• Hyperlinks in Email Messages
• Email Protocol for Administrative Assistants
• HTML Format Versus Plain Text
• What Messages Are Inappropriate for Business Email
• Plus more

Module 6 - Other Written Communication

This Office Skills module covers the following topics:

• Reports
• Memorandum Report
• Report Templates
• Editing and Proofreading
• Electronic Revisions
• Plus more

Module 7 - Minute Taking Only

This Office Skills module covers the following topics:

• The Role Of A Minute Taker
• Minutes Styles & Recording Information
• Techniques For Preparing Minutes
• Developing Active Listening Skills
• Developing Organizational Skills
• Plus More

Module 8 - Telephone Skills

This Office Skills module covers the following topics:

• Telephone Usage
• Telephone Manners
• Telephone Etiquette Tips
• Domestic Long-Distance Calls
• Voice-Mail Etiquette
• Plus more

Module 9 - Presentation Skills

This Office Skills module covers the following topics:

• Good Preparation
• Starting and Ending Your Presentation
• Visual Aids
• Group Presentations
• Plus more

Module 10 - MS Office 2016

This Office Skills module covers the following topics:

MS Word

• Getting Started with Word
• Identify the Components of the Word Interface
• Microsoft Office Word 2016
• Word Documents
• The Word Application Window
• The Ribbon
• The Backstage View
• Task Panes
• Galleries
• Document Views
• Create a Word Document
• Creating a Blank Document
• Default Typing Options
• Formatting Marks
• Save Options
• Sharing a Document
• Preview and Print Options
• Accessing Advanced Help Options

MS Excel

• Getting Started with Microsoft Excel 2016
• Identify the Elements of the Excel Interface
• Microsoft Excel 2016
• What are Spreadsheets, Worksheets, and Workbooks?
• What are Columns, Rows, Cells, and Ranges?
• The Excel Interface
• Navigation Options
• Creating a New Blank Workbook

MS PowerPoint

• Modifying the PowerPoint Environment
• Customize the User Interface
• The PowerPoint Options Dialog Box
• The Customize Ribbon Category
• Customize the Quick Access Toolbar
• Move the Quick Access Toolbar
• The Customize Status Bar Menu
• TOPIC B: Set PowerPoint 2016 Options
• Save Options
• Proofing Options
• Advanced Options

Office Skills

An endorsed Level 5 Office skills Course could help anyone in an administrative role step confidently into a position of leadership. For existing office managers and business owners, targeted studies could make a significant contribution to an ongoing professional development plan. Likewise, this course could also prove invaluable for entrepreneurs and anyone interested in starting their own business. Worldwide, public and private sector organisations alike depend on the skills, knowledge and confidence of elite office managers. The result of which is a dynamic landscape of rewarding career opportunities at home and abroad.

Office Skills

Once again, we impose no time-restrictions or strict entry-requirements on any of our courses. This inspiring Level 5 Office Skills course is open to anyone looking to build a brighter future through quality online education.

Office Skills

Whatever your current position and objectives, we’ve got you and your career covered - enrol today!

Office Skills

No particular entry requirement.

Option 1

Office Management Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Office Management Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Office Skills

Studying for an endorsed Level 5 Office Skills course could open the door to a variety of fulfilling and rewarding job opportunities worldwide. Typical examples of which include the following:

• Administrative Assistant
• Administrative Coordinator
• Administrative Director
• Administrative Manager
• Administrative Services Manager
• Administrative Services Officer

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