People and Team Management

Driving the performance of individuals and teams is a big responsibility. As a manager it can be a real challenge to ensure that a team achieves its objectives whilst recognising and supporting the needs of the individuals within it. This is where this People and Team Management course can help. It offers the training required to cultivate a successful working environment from a people management perspective.

Practical by nature, this management training course will give anyone managing a team the confidence that they are making the most of their people. It provides best practice approaches to some of the key interpersonal challenges that managers face, such as managing different personality styles within a team, communicating effectively and delivering coaching. Learners will leave with the skills that they need to empower their teams for higher performance.

This course can also be taken as part of the CMI Level 4 Certificate in Management.

Should I do this course or your Introduction to Management course?

The level of course content makes this course most suitable for managers and team leaders who have direct reports. It’s particularly useful for managers who seek to put more emphasis on coaching, development and interpersonal skills, rather than the broader range of skills covered on the Introduction to Management course.

WHAT TOPICS ARE COVERED ON THIS COURSE?

Understanding yourself and your role

• Identification of core management skills, along with a personal skills audit
• Exploration of Situational Leadership styles and how these tie in with the personal skills audit
• Introduction to the Performance Management Cycle and exploring the positive impact of effective performance management

Developing team performance

• Generating solutions and strategies for overcoming the five dysfunctions of a team as a means of remedying current issues or proactively managing potential ones
• Identification of team stages and associated roles, holes and goals
• Building a Team Charter as your team evolves
• Examining the key building blocks of successful teams

Developing individual performance

• Developing an understanding of the strengths and limitations of different motivation theories, along with the knowledge and confidence to apply modern schools of motivational thinking
• Focusing on the need to use objectives productively to stretch and develop your people
• Identifying and applying a model of delegation based on the premise that delegation should achieve something positive for everyone involved
• Application of an established coaching model in a practical context and setting
• Delivering feedback using a planned, structured and balanced approach
• Identifying a strategy to overcome potential conflict along with an opportunity to practise dealing with some “live” issues in a safe and supportive environment

WHAT WILL I GET OUT OF ATTENDING THIS COURSE?

Benefits to the individual – what you will learn:

• Understanding of the Performance Management Cycle
• A skills audit of your current management capabilities
• Strategies for preventing and overcoming team failure
• Practical ways to improve performance
• A practical seven step delegation model

Benefits to the organisation:

One of the biggest barriers to organisational success is a lack of cohesion and consistency in managing and developing performance. This can mean time and resources are wasted as neither the individual or teams are achieving their true potential. This in turn can lead to frustration and a general decline in morale and therefore productivity.
Effective performance management can overcome these issues by ensuring managers set clear objectives, offer appropriate support and direction throughout the process therefore building competence and commitment in staff.
When planned and executed effectively, robust performance management is instrumental in enabling organisations to make optimal use of their key assets and maximise staff retention.

A Blended Learning Experience

This team management course is a blended learning experience, allowing you to continue to develop your team leadership skills back at work. As part of the course you will receive access to eFreshers (eLearning) modules and Audio Bites.eFreshers are simple online exercises designed to refresh your memory of what you covered on the course. Audio Bites are recorded conversations around a variety of topics related to your course. The following eFreshers and Audio Bites are covered on this course:

eFresher Modules

– Management Styles
– Motivation and Reward
– Team Dynamics

Audio Bites
– Appraising Your Staff
– Getting The Best
– Inspiring Your Team

The People and Team Management course is designed for managers who need proven and effective techniques to get the best possible results from their teams. The communication and development skills that this course provides can be used by managers in nearly any sector, industry or level of seniority.