1st/2nd Line Support Engineer

DK Recruitment are seeking 1st/2nd Line Support Engineer to join my client who are a leading managed service provider looking to expand their 2nd line service desk team.

We are looking for a minimum of 2 years IT support experience working on a service desk, ideally for a MSP but this isn't essential.

Experience/Duties

• Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/ LAN /Wi-Fi
• Ensuring that all communications to the Service Desk, phone calls, and emails are answered
  promptly and in a professional and courteous manner.
• Excellent customer service skills.

Location: North Bristol (2 days per week WFH).

• Salary: Starting from £27,000
• 25 days annual leave + bank holidays.
• Electric car scheme.
• They provide fully funded training and certifications.
• Private health care plans.

If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.

DK Recruitment is acting as an Employment Agency in relation to this job vacancy.