Business Change Manager

Role: Business Change Manager.

Location: London ~ Occasional Travel.

FTC Length: 12 Months.

Role:

We are currently partnered with a large not for profit organisation who are looking for a Business Change Manager to join the team on an initial 12 month FTC. The organisation are embarking on a large transformation for a complete overhaul of their HR and Finance Systems.

As a Business Change Manager, you will play an essential role in the successful implementation of a new HR/Payroll and Finance system. The primary responsibility is to ensure that the organisation can smoothly transition from the current state to the desired future state.

Responsibilities:

• Develop a comprehensive change management strategy aligned with the overall project goals and objectives.
• Develop and manage a communication plan to keep stakeholders informed throughout the implementation process.
• Regularly communicate project updates, milestones, and any changes in timelines.
• Identify and engage key stakeholders, including HR and finance employees, management, and the wider group end-users.
• Communicate the benefits of the new system and address any concerns or resistance.
• Develop and implement a training program for the new HR and finance system.
• Ensure that communication is tailored to different audience groups and is timely and transparent.
• Identify potential risks and resistance to change within the organisation.
• Will be the lead at delivery project meetings and will own and action relevant change management related tasks.
• Working with Learning and Development teams, assess any skill gaps and training needs.
• Conduct a thorough assessment of how the new system will impact workflows, roles, and processes.
• Identify areas of potential risk and develop mitigation strategies.
• Establish KPIs to measure the success of the change management process.
• Regularly monitor and evaluate the effectiveness of the change initiatives and adjust as needed.
• Facilitate business change activity collaboration between HR, payroll, and finance teams for a smooth and cohesive implementation.
• Facilitate workshops, focus groups, and town hall meetings to engage users in the change process.
• Develop a post-implementation support plan to address any issues that may arise after the system goes live

Experience Needed:

• Proven experience as a Business Change Manager on system implementation projects and programmes.
• HR or Finance transformation experience (preferred).
• Over 3 years experience within a Business Change Management position.
• Excellent communication, at all levels, internally and externally.
• Experience working with and managing 3rd party vendors.
• Experience within creation of change plans and strategy, creation of communication plans and delivery of comms.
• Experience of leading training sessions for end users and stakeholders.
• Change Management professional qualification (Preferred).