Client Engagement Officer

As we continue to grow and expand our high performing commercial teams, we are looking for energised and experienced client engagement professionals to join our teams on a field/remote basis to drive further quality growth across our diverse client base.

As a Client Engagement Officer, you will increase Key Account lead generation of prospect learners, by engaging site and senior level stakeholders and presenting the client proposition and apprenticeship opportunities. You will improve our overall lead generation conversation rates by maximising campaign effectiveness and enhancing our customer service experience, allowing consistency with our customer retention and encouraging repeat business.

If you are target drive, hungry to make a sale and achieve your targets with strong experience in B2B and pitching to clients at site and senior levels to showcase the benefits of apprenticeships then we want to hear from you!

Key elements of this role includes...

. Create and support lead generation campaigns across selected key accounts

. Build strong relationships at site level, supporting the overall client service experience

· Engage employers at all levels from site level to senior teams

. Promoting apprenticeships and other commercial training courses, highlighting the benefits and return on investment

. Translate learning and development solutions in saleable propositions

. Remain up to date with sector industry trends and development

. Increase volumes of learners across a portfolio of clients and key accounts

.Adhere to GDPR regulations and all internal information and data security policies and procedures

What we need from you...

. Experience in lead generation with a business to business (B2B) environment

. Experience in driving positive results with strong sales knowledge and a hunger for success

. Experience communicating at site and senior levels

. Self-confident, friendly, approachable, and able to represent Paragon Skills

. Commercially aware and knowledge of further education sector

. Energetic, positive and forward-thinking team player with

. High level of enthusiasm and a desire to make a difference and inspire success

· IT literate including MS Office suite and bespoke CRM systems

· Access to a car and able to travel nationally

. Able to commit to overnight stays or flexible hours if required for the needs of the business or our clients

Paragon Skills is an inclusive, welcoming and supportive place to work with a fantastic culture which supports each employees learning, development and career growth.

We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below;

. 20 days annual leave - increasing with length of service and a holiday purchase scheme

. 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays

. Up to 3 days of paid volunteering leave and corporate conscience initiatives

. Perkbox - a suite of lifestyle benefits and wellness tools

. Commission

. Recognition and long service awards to celebrate our colleagues’

. Colleague referral bonus payments