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Client Services Team Lead

Posted 3 May by GKR International
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Salary icon £70,000 - £80,000 per annum, OTE
Location icon London , South East England

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  • £40k
  • £80k OTE
  • Mon to Fri
Client Services Manager Needed in Prime Central London
A leading brand with a global presence is seeking a talented Client Services Manager to lead their Client Services Team. This role is perfect for an experienced professional with a successful track record in client services, especially with reputable brands, and strong team management skills.
Key Benefits:
  • £40k Basic Salary
  • £80k OTE
  • Monday to Friday work schedule
Key Responsibilities:
  • Lead and manage the Client Services Team, ensuring outstanding customer service and client satisfaction.
  • Develop and maintain strong relationships with key clients, understanding their needs and expectations.
  • Drive team performance to meet or exceed targets and objectives.
  • Monitor and improve client service processes, identifying opportunities for enhancement.
  • Collaborate with other departments to ensure a seamless client experience.
  • Provide guidance, coaching, and support to team members to foster their professional growth.
Qualifications and Skills:
  • Proven experience in client services management, ideally with a reputable brand.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • A customer-focused mindset and ability to anticipate client needs.
  • Strong problem-solving and decision-making skills.
This is an exceptional opportunity to join a forward-thinking and innovative company in the heart of Prime Central London. If you are a proactive, results-driven professional with a passion for delivering exceptional client service, we want to hear from you. Apply now to Bradley Hellier!

Reference: 52585165

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