Cyber Security Specialist

Cyber Security Specialist - protecting our digital network and data, enhancing privacy and ensuring availability and legal compliance. Based Waltham Abbey (hybrid role) £65k p.a. + bonus & benefits

Do you know what it takes to safeguard digital assets, protect customer data, and ensure a secure online environment for a national retailer? As the Cyber Security Specialist at Jollyes - The Pet People, you’ll play a pivotal role in strengthening our defenses, mitigating risks, and driving compliance in our dynamic retail landscape.

Benefits:

In return for your expertise and experience as our Cyber Security Specialist, we offer you:

• Competitive salary of £65k p.a. + company bonus scheme
• 25 days annual leave plus bank holidays
• Private Medical Insurance
• Company pension scheme (provided by Legal & General)
• Generous staff discount (on products and on services - grooming, pet clinics)
• Employee Reward Scheme (discounts from hundreds of online and high st retailers)
• Employee Assistance Programme (discounts & cash back on a range of medical services)
• Critical Illness & Life Assurance schemes

Role Overview:

As our Cyber Security Specialist, you’ll collaborate across functions, and help shape our cyber security strategy. Your mission? To protect our digital network and data, enhance privacy, and ensure seamless digital operations. To achieve it, success will look like good KPI performance, great system availability and a secure online trading environment, and colleagues with great cyber security awareness.

Full Job Description is available on request, but to summarise, here’s what you’ll be doing:

Key Responsibilities:

• Cyber Security Strategy:
  • Craft and execute robust cyber security strategies tailored to our retail environment.
  • Collaborate with cross-functional teams to integrate security practices and colleague training and manage compliance of IT security certifications (e.g. Cyber Security, CS Plus, ISO27001).
  • Address inventory and asset security, loss prevention, and incident response coordination.
• Protect Customer Privacy, Data Protection and Governance:
  • Ensure compliance with data protection regulations (GDPR) and implement data governance practices and access controls plus incidence response plans.
  • Safeguard customer data, payment information and privacy, ensure secure online transactions.
• Supply Chain Security and Compliance:
  • Ensure new vendors and third-party partners meet security standards before contract / access and evaluate risks, conduct annual reviews for vendors (processing PII).
• Patch Management and Incident Response:
  • Produce monthly patch management reports and action plans.
  • Monitor security incidents and lead incident response efforts during any security breaches.
• Vulnerability Management:
  • Track and patch identified vulnerabilities.
  • Stay ahead of emerging threats and assess inventory system security.
• Security Awareness and Training:
  • Work with L&D to update cyber security training for colleagues and maintain an audit trail.
  • Foster a security-conscious culture.

Skills, Qualifications & Experience:

To be successful in this role, our new Cyber Security Specialist will need:

• Retail Industry Experience: Familiarity with multi-site retail operations, supply chains, and customer-facing systems.
• Cybersecurity Knowledge and Certifications: CISSP, CISM, or other relevant certifications or qualifications in computer science or related technical subject, along with a full understanding of regulatory frameworks such as GDPR, PCI, Trading Standards etc. Working understanding of Dev Ops, (Snowflake, python, repository management, serverless) is desirable
• Tech stack & data architecture planning and management with a in depth knowledge of enterprise security tools, trends and best practice
• Communication and collaboration skills: Ability to engage & communicate effectively with all levels of colleagues and third parties.
• Risk Management Expertise: Assess and mitigate risks specific to retail environments.
• Understanding of Retail Technology: Knowledge of cloud environments, point-of-sale systems, SAAS tools used in a retail setting and e-commerce platforms.
• Adaptability: Retail environments evolve rapidly; adaptability is crucial.
• Customer-Centric Mindset: Prioritise customer data protection and trust.
• Exposure to IT strategy, roadmaps and product planning along with policy, process and governance framework development
• Shares the Jollyes values of being genuine, wise, focused, eager, together.

About Jollyes - The Pet People

Since initially making paw prints in 1971, Jollyes has become one of the largest pet superstore chains across the United Kingdom & Northern Ireland. From a community-led in-store experience to an ever-flourishing online presence, there’s over 50 years of experience and over 100 stores between our paws.

It’s not just products we offer; our customers enjoy affordable grooming thanks to The Jolly Groomer and veterinary services at our Community Pet Clinics.

Our recent recognition at the Pet Industry Federation (PIF) Awards is a real testament to our dedication to pet parents, and we’re very proud of being named 'Pet Retail Chain of the Year 2023’ and also delighted to win the Retail Week award for Best Retailer (under £250m t/o) in 2024. We’re proud of our 4.8 star rating on Trust Pilot which reflects our colleagues’ passion to give our pets and their parents fantastic service. We’re equally proud of our 4* rating on Glass Door, the employer review site which reflects our colleagues’ opinions that we're a good place to work!

To Apply:

If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today!