Development Operations Manager

• A 12-month contract

• An opportunity to have a transformative impact on real lives

About Our Client

The Alumni Engagement and Development team transforms lives by directing time, talent and funding into Salford. We build long-term and meaningful relationships with alumni, high-net-worth individuals, corporate organisations and trusts and foundations for the mutual benefit of the University and our wider communities. Philanthropic funds and skills-based volunteering supports strategically important projects to enhance our campus through infrastructure and facilities, further cutting-edge research, improve access and social mobility and support the progression and employability of our students and alumni.

Alumni are the largest single stakeholder group of the University with over 200,000 individuals located across almost 200 countries. We are often seen as the 'front door' to the University and bridge the gap between academia, students, alumni, industry, and communities locally and globally. Through philanthropy and engagement, we make a significant contribution in building the university's reputation and reach and have the power to instill pride in all who live, work and study with us.

We have a global ambition with a strong civic commitment to the communities on our doorstep. We know that by acting as a strategic enabler of institutional priorities, philanthropy can add the 'margin of excellence' necessary for reaching our full potential as well as providing a sustainable alternative income stream for the University.We open doors, we deliver impact, we further research, we accelerate strategic projects, we improve infrastructure, we increase access, we support growth, we instill pride, we change lives.

Job Description

Our programme of engagement and fundraising is rooted in data and insight. We are aware that we have a long way to go in maximising the potential of this approach and are looking for this to be a key focus of this role and the Development Services Team in providing the expertise and rigour to drive the reach and impact of our work. The role provides an excellent opportunity for the postholder to shape and develop our approach to this by introducing new perspectives and insight to create maximum impact.

The Development Operations Manager will lead a team responsible for managing a number of critical activities including the end-to-end process for prospect identification and management, database management, data integrity and training, analysis and reporting and compliance and policy. Key responsibilities include:

• Oversight of all access, use and management of Raisers Edge.

• Lead the Prospect Identification and Research strategy

• Support the implementation and maintenance of new systems, communications channels etc.

• Develop and review University policy in areas relevant to Alumni Engagement and Development.

The Successful Applicant

The successful Development Operations Manager will possess:

• Experience of database management (preferably Raiser's Edge NXT)

• A proven track record in professional prospect identification and research.

• Demonstrable experience of creating, implementing and leading a process driven operation and structure.

• A specialism in analysing and interpreting complex data from multiple sources to make insightful and sound business decisions

• Relevant compliance legislation and codes of conduct

What's on Offer

The successful Development Operations Manager will benefit from a varied benefits package, available through 'MySalford' where you can tailor your benefits to suit your own lifestyle - everything from additional annual leave, savings on High Street shopping, travel discounts as well as health and wellbeing support. This role will be based on the University of Salford campus on a hybrid basis.

Ref Code: MPREJN04-2024640-0394Z

Closing Date: 21/06/2024