Digital Delivery Manager: Own the Customer Journey!

Digital Delivery Manager: Own the Customer Journey!

Are you an ecommerce whiz with a knack for streamlining processes? Do you crave a fast-paced environment where you can innovate and make a real impact? Then this Delivery Manager role is for you!

We're a leading e-commerce marketplace platform, revolutionizing the way people shop. We connect a vast network of sellers with discerning customers, and we're obsessed with creating a seamless and enjoyable shopping experience.

In this dynamic role, you'll be the mastermind behind our efficient and reliable delivery. You'll oversee the entire e-commerce delivery journey, from the moment a customer browses to the moment their purchase arrives.

Here's what you'll conquer:

• Develop and implement game-changing strategies to optimize delivery speed and cost.
• Become a data wizard, analyzing reports to pinpoint areas for improvement and ensure on-time deliveries.
• Foster a collaborative environment, leading communication across teams and keeping everyone in sync.
• Partner with the broader business to drive innovation in the future of e-commerce delivery.
• Stay ahead of the curve by researching and implementing the latest delivery trends.

You're a perfect fit if you:

• Boast 5+ years of experience slaying it in a similar e-commerce or retail role.
• Have a customer journey sixth sense, understanding the ins and outs of baskets, checkouts, and payments.
• Are a proven champion of optimizing delivery operations, ensuring efficiency is your middle name.
• Communicate like a boss, negotiate with finesse, and solve problems with superhero-like skills.
• Thrive in a team environment while also rocking independent initiatives.
• See the world through data and have a knack for making insights sing.
• Live and breathe customer service and are constantly seeking ways to improve.

We offer:

• A competitive salary and benefits package to fuel your awesomeness.
• The chance to work in a fast-paced, dynamic environment that keeps things exciting.
• Become part of a global company leading the e-commerce revolution.
• Make a tangible difference in the customer experience - your impact will be felt!