Education Recruitment Consultant (Supply & Apprenticeships)

At System People, we do not adopt a 'hard sell’ approach, instead, we nurture our relationships with both our clients and our candidates. For our clients: we look to support them with their Cover and Apprenticeship needs. For our candidates: we listen to them to ensure we meet their needs by actively looking to place them in bookings or apprenticeships best suited to them, we also actively recruit for new candidates whilst effectively managing our existing candidates. We take every opportunity to seek out Business Development opportunities.

We are looking for someone with an understanding of the 'world of education’ and who is a real 'people person’ alongside adopting a consultative and intelligent approach to their role. The team you will be joining are friendly and approachable and have years of combined education/recruitment experience between them so you will be well supported. We have excellent administration support so you will not be running your own payroll or sorting your own compliance!

If you have worked successfully in education/recruitment/customer service/apprenticeships and have a passion for one or more of these fields, but perhaps you are looking to transfer your existing experience and skills to a new area of work, this role may be ideal for you! It is an exciting time to join us, and we very much see the successful candidate as part of our team and development plans.

Duties and Responsibilities

• Maintain and develop a pipeline of income streams
• Provision of high quality account management for new and existing clients
• Actively develop knowledge of market to enable you to generate outcomes/income through business development calls, use of marketing, networking, and lead generation
• Maintain and develop current and new client relationships to ensure they receive the best possible service at all times and to maximise every business opportunity
• Write professional and effective job advertisements to attract candidates
• Qualify candidate suitability for current or future vacancies/clients, through professional interviews and referencing, applying Safer Recruitment policies
• Liaison with candidates on a daily basis to ensure effective candidate management
• Resolution of conflict and managing client/candidate expectations
• Understanding profit margins to justify and explain charges to clients where applicable
• Using the internal recruitment system to record all recruitment activity correctly
• Attending networking events and school visits (in person) to maintain/develop relationships and generate business outcomes
• Deal with client/candidate queries and take ownership to follow up and ensure dealt with efficiently and in a professional manner
• Our team take pride in their positive, professional, friendly approach and cares about achieving successful relationships and delivering a high standard of service - it is important to us that our new team member represents us and works with us effectively to deliver our services and engage with our clients/candidates to the same high standards

Is this opportunity right for you?

This role would suit an experienced recruitment consultant and/or someone who has previously worked in a transferable role in education - however, we will also happily consider strong sales or customer service candidates who can offer the required skills and ability to meet the key criteria for this role successfully.

You would need to show the following skill set

• Knowledge of the recruitment/education industry (desirable)
• Understanding of Apprenticeships (desirable)
• Experience of using a CRM (desirable)
• Proven sales/outcome track record (desirable)
• Effective communication skills with the ability to adapt approach, as needed
• A driving licence
• Have a good level of literacy and numeracy
• Possess good PC/IT skills with working knowledge of Microsoft Teams (Word, Excel and Outlook) as well as Zoom
• Enjoy working in a fast paced environment where no two days are ever the same!
• Ability to prioritise to respond to incoming tasks in a timely way and complete pro-active activities effectively
• Be able to deliver terms/rates etc - successfully negotiating and gaining desired results

The type of candidate who would suit this role would be able to demonstrate the below characteristics

• Have a professional and confident manner
• Show a polite and understanding approach
• Apply positive assertiveness where needed
• Be self-motivated, pro-active and able to identify business opportunities
• Have a positive 'energy’ and attitude
• Show the ability and desire to work well as part of the direct and wider team
• Have an interest in learning and a commitment to their work/achieving successful outcomes
• Be able to demonstrate "bounce back" when faced with a series of work challenges

What’s in it for you?

• We are happy to offer home working, or you can work in our lovely office in central Carlisle if you prefer! (We do meet up monthly at our offices and you would be expected to attend in person)
• Have a 39.5 hour working week*
• We supply a laptop and phone etc for home office set up
• 25 days holiday per year, plus Bank Holidays
• This is an attractive opportunity for a driven individual looking to join a lively and successful team!

*The role will be based over 3 shift patterns between 7am and 5pm shared out in the team. There is also a requirement to cover phones/emails for any cover bookings on evenings up to 9.45/10pm and weekends which works on a rota (1 in every 3 during term time). This is offered as time in lieu which can be taken in school holiday time. There are also some restricted holidays in term time which will be discussed at interview.

System People is an equal opportunities employer and welcomes applications from all suitably experienced candidates who are eligible to work in the UK (we’re not able to offer sponsorship)