Engineering Support Administrator

Engineering Support Administrator

Broadstairs

Salary - £23,795 per annum DOE

Full-time hours - Monday to Friday, 8.30 am - 5pm

Temp to perm

Do you have Service Support Coordinator experience?

Are you used to operating at a fast pace with great accuracy?

Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks.

The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player.

The role is full-time at 37.5 hours per week covering maternity leave.

The responsibilities of the Engineering Support Administrator

• Providing basic financial/operational performance reports.
• Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided).
• Carrying out Engineers inductions and collating paperwork for payroll
• Assist with engineer recruitment - posting job adverts, 1st call screening and arranging interviews.
• Managing incoming post.
• Manage absence trackers (holidays, sick leave etc.).
• Booking, tracking and monitoring engineer's training and accreditations.
• Sending out offer letters and contracts and liaising with HR
• Oversee management of vehicle fleet and vehicle maintenance.
• Handling 3rd party claims (e.g. parking fines).
• Other admin ad-hoc projects as required.

Person specifications for the role of Engineering Support Administrator

• Must be able to communicate effectively at all levels (as reporting into managers and directors regularly).
• The ability to improve processes where agreed as a team is a requirement for this role
• Candidate must be able to easily learn and use technology
• A skilled communicator with a remote team of engineers is essential to the role
• Must be flexible have good work ethic
• The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment
• Basic HR documentation management will be a bonus, but not essential
• Any previous recruitment experience a bonus

Benefits

• Training and support.
• A friendly nurturing workspace
• 25 days annual leave plus 8 public bank holidays
• Life insurance of four times your basic salary.
• Company Pension scheme after 3 months service with 5% employer contributions.
• Membership to a Healthcare Cashback Plan scheme after probation.

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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