Facilities Assistant - FTC

Reporting to: Facilities Lead

Job Description:
To assist and work under the guidance of the Studio Management Team experiencing the day to day running of the Studios. The Facilities Assistant must be polite, friendly, and helpful to studio clients always.

Duties Include:

• Assisting the Facilities Coordinator with minor repair works building fabric, such as door handles, lights, etc.
• Assisting the Facilities Coordinator with compliance testing across both sites and maintaining records on our shared drives.
• Assisting with general systems of work such as, permission to works procedures, key management, contractor service records.
• Liaising with contractors and vendors on site in relation to security access, site inductions, covid testing and NDA’s all whilst minimising disruption to the production.
• Assisting with snow clearing/gritting of site, using on-site equipment.
• Assist studio management team with daily tasks linked to site and production.
• Assisting the Stage Manager with their day-to-day duties and administrative tasks.
• Travelling offsite to collect supplies.
• Familiarise with all emergency/fire procedures that production and the client have put in place.
• Help to maintain a safe working environment by understanding all site-specific safety rules and guidelines; and report any hazards to Stage Manager/Facilities Coordinator.
• Learn and maintain 'Studio on-set’ etiquette, understanding interactions with all departments and production crew.
• Learn and maintain good customer service level when dealing with any queries/requests from production crew and ensure any message and important information are forwarded to Stage Manager/Facilities Coordinator.
• Assist Stage Manager/Site Rep/Facilities Coordinator with client recces and onsite meetings.
• Assist Stage Manager/Site Rep with ordering and delivering refreshments, when hosting client recces/meetings.
• Shadow senior members of the team and join in with client recces/maintaining high level of customer service.
• Update MBS Management Studio weekly calendar and Studio Schedule.
• Perform admin duties as required including but not limited to photocopying, printing, and laminating.
• Perform other duties as requested by the Stage Manager, Site Rep, Facilities Coordinator, or other Company Management.

Person Specification:

• Must hold a valid UK driving license and able to commute.
• Must be IT literate and be able to use basic Microsoft operating systems.
• Some experience in a building facilities environment, working with contractors and suppliers.
• Desired but not essential - Skills/training/qualifications in basic building maintenance (painting, electrical, plastering etc).
• Be willing to help onsite clients and be friendly and polite always.
• Must be able to confidently communicate with all Studio visitors providing and receiving information, instruction, and advice.
• Must be able to work under pressure to changing deadlines.
• Be willing to help in all departments of The Studios and have the enthusiasm to learn.
• Be self-motivating and organised.

Additional Considerations:
Working hours - 40 hours per week from 07:00 to 20:00 Monday to Saturday inclusive. Additional weekend and evening working is sometimes required. All overtime requests must be requested by the Production team or Apple Studios to MBS in advance.

Flexibility to travel between Hoddesdon and the offsite Workshops (Enfield) on a regular basis.