Income Recovery Officer

Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking for 2 Income Recovery Officers to join the Temporary Accommodation Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number services to ensure stability within citizens daily lives.

Your new role
We are looking for Income Recovery Officers to join the team on a long-term temporary basis. You will be responsible for speaking to clients/tenants and coming up with a suitable plan to recover any arrears they may have within temporary accommodation. A key objective is to combine the effective recovery and arrears with the provision of a high-quality customer-focused advise, assistance and support service. You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears to eviction stage and other associated debts.This role will be based in office in the Newtown area of Birmingham, and you will be based there full-time.

What you'll need to succeed
The ideal candidate should have experience within Income Recovery and have excellent communication and negotiation skills, be able to work under minimal supervision and be highly organised. Please apply with no notice period as this role is an immediate start, we will also require 2 references from your 2 most recent employers to complete registration and to process your application to the next stage. This role also requires a Basic DBS check to be completed ahead of starting the role.

What you'll get in return
This is a full-time temporary position that is working in office and offers an hourly rate of £13.20. Being registered with Hays, you will be given many rewarding opportunities, with a personalised service to you and the dedication to finding you your next role and career. You will also be given through your induction period and the opportunity to gain recognised customer service qualifications. The council also offer opportunities for progression through permanent positions internally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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