Jira Service Desk SME

We are seeking a Project Coordinator to join our clients technology team. The successful candidate will ensure effective tracking and management of ongoing projects within the tech department.

Client Details

Our client is a Tech company based in Hertfordshire (accessible via Metropolitan line). With a focus on creating efficient workplace solutions, the company has developed a robust reputation in the market and is constantly seeking to expand its team with skilled professionals.

Description

• Ideally experience with JIRA Service Desk and ClickUp (preference is JSD)
• Experience in managing an internal tool migration
• Some basic project management background or experience
• Experience in change management and adoption of internal processes
• L&D or Training Background
• SME in a tool - implemented the internal use of one, documentation, training
• Manage and track project activities within the technology department.
• Ensure project deadlines are met and communicate any potential setbacks.
• Develop project strategies and plans.
• Coordinate with various team members to ensure project success.
• Manage project budgets and resources effectively.
• Regularly update all stakeholders with project status and progress.
• Identify and mitigate project risks.
• Maintain project documentation and ensure all compliance requirements are met.

Profile

• Experience in managing and tracking projects within the technology sector.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work well within a team and coordinate with various departments.
• Strong problem-solving abilities and a proactive approach to project management.

Job Offer

• A competitive salary of circa £45,000 per year.

• Healthcare benefits after a probation period with employee premiums paid by the company.

• A variable bonus scheme, offering up to 10% of the salary.

• A basic stakeholder pension scheme after 3 months, administered through Standard Life.