Key Accounts Manager
Posted 1 May by
SJC Partners
Location: Mainly remote, UK office based in Milton Keynes with required travel across Europe (Netherlands, Poland, Spain) around 70% of the time
Industry: Technical Product Sales
Position Overview: SJC Partners are hiring for an exciting opportunity on an exclusive basis for a Key Account Manager. In this role you will play a pivotal part in establishing and nurturing strong client relationships, effectively communicating the value of our clients services/products, and expanding their market presence. This position demands a proactive and results-oriented individual who excels in customer engagement and thrives in a dynamic environment.
Key Responsibilities:
- Understand and address key customer needs and requirements.
- Serve as the primary point of contact for assigned accounts.
- Develop and maintain long-lasting customer relationships.
- Manage customer account activities including contract negotiation and profitability optimization.
- Propose solutions to enhance existing customer objectives.
- Ensure timely delivery of products and services to customers.
- Facilitate communication between customers and internal teams.
- Resolve customer issues and complaints promptly.
- Contribute to generating new sales opportunities.
- Prepare and deliver progress reports to stakeholders.
- Maintain and update customer databases.
- Promote new products and services to customers.
- Facilitate communication throughout the order fulfilment process.
- Track and expedite customer orders as needed.
- Collaborate with management and colleagues to ensure customer satisfaction.
- Plan and execute customer visits across Europe, representing the company.
- Attend networking events to identify new customers and markets.
- Manage business travel efficiently to optimize customer visits.
- Convey customer requirements to internal stakeholders.
- Follow up on quotations and sales leads to drive revenue growth.
- Performance based bonus (up to 30% of annual salary based on results)
- Lots of expensed travel opportunities across Europe.
- Enhanced company pension
- 22 days holiday + Bank Holidays
- Bachelor's degree preferred or equivalent work experience.
- Previous experience in sales or key account management.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent organizational abilities and attention to detail.
- Solution-oriented mindset with a desire to exceed expectations.
Reference: 52569394
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