Neighbourhood Officer

Our client is looking for a Neighbourhood Services Officer

Are you passionate about making a positive impact on your community? Do you have excellent interpersonal skills and a commitment to providing exceptional service?

If so, we have a rewarding opportunity for you!

Our client is dedicated to building strong, vibrant, and inclusive communities. They take pride in providing high-quality housing and support services to our residents, helping them lead fulfilling lives in a safe and nurturing environment.

Position Overview: As a Neighbourhood Services Officer, you will play a pivotal role in ensuring the well-being of our residents and maintaining the highest of standards.

Your primary responsibilities will include:

1. Resident Support: Provide support and assistance to residents, addressing their concerns, and resolving issues in a timely and empathetic manner.
2. Community Engagement: Foster positive relationships with residents and encourage community involvement through events and initiatives.
3. Property Inspections: Conduct regular property inspections, ensuring maintenance and safety standards are met.
4. Tenancy Management: Manage tenancy agreements, including dealing with breaches and arrears, and assisting with new tenancy applications.
5. Anti-Social Behaviour: Address and manage instances of anti-social behaviour, working closely with the local authorities if necessary.
6. Data Management: Maintain accurate records and reports on resident interactions and property conditions.

Requirements:

• Excellent interpersonal and communication skills.
• Empathy, patience, and the ability to listen actively to residents' concerns.
• Strong problem-solving and conflict resolution skills.
• Knowledge of housing and tenancy management.
• Proactive, self-motivated, and able to work independently.
• Driving license and access to a vehicle (essential).

This role offers Hybrid working which would be 3 days in office/onsite and 2 days from home.

X35 Hours per week

If your application is successful, you will be contact shortly.

The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk