Plant Area Assistant Manager

We are seeking a passionate and knowledgeable Assistant Manager to join the team at a thriving garden centre in Cambridgeshire. As the Assistant Manager for the Plant Area, you will play a pivotal role in overseeing the day-to-day operations, ensuring exceptional customer service, and maintaining the highest standards in plant care and presentation.

Key Responsibilities:

• Team Leadership: Lead and motivate a team of 4 Plant Advisors, fostering a positive and collaborative work environment. Provide guidance, support, and training to maximize team performance and development.
• Plant Care and Presentation: Maintain the visual appearance and health of plants within the plant area, ensuring they are well-stocked, merchandised attractively, and cared for to the highest standards. Implement strategies to optimize sales and minimize waste.
• Customer Service: Deliver outstanding customer service by providing expert advice, assisting with plant selection, and resolving any queries or issues promptly and professionally. Build strong relationships with customers to enhance their shopping experience and promote loyalty.
• Operational Efficiency: Assist the Plant Area Department Manager in the overall management of the department, including stock management, ordering, pricing, and inventory control. Contribute to the development and implementation of operational procedures to streamline processes and improve efficiency.
• Horticultural Expertise: Utilize your horticultural qualification at college level minimum to provide expert knowledge and guidance on plant care, cultivation, and pest control. Stay informed about industry trends, new products, and best practices to continuously enhance your expertise.

Requirements:

• Minimum of 2 years of experience in a similar role within a retail or garden centre environment.
• Demonstrated team leadership experience with a track record of effectively managing and developing teams.
• A passion for horticulture and a strong understanding of plant care principles.
• Excellent communication and interpersonal skills, with the ability to interact confidently with customers and colleagues.
• Strong organizational and problem-solving abilities, with a proactive approach to resolving challenges.
• Flexibility to work weekends and bank holidays as required.
• If you are a dynamic individual with a love for plants and a talent for leadership, we would love to hear from you. Join our team and be part of a rewarding and growing environment dedicated to helping customers create beautiful gardens and outdoor spaces.

If you are attracted to this role however do not meet all the criteria, please still apply as the client is interested in hearing from candidates that have a good base of experience with a view to progressing up the ladder with the business.

If this Plant Area Assistant Manager vacancy is of interest, please apply or contact Kieran Ellen.

Thank you for the interest you have shown in this Plant Area Assistant Manager vacancy.  Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one.  Therefore, unless you hear from us within the next 14 days, your application for this Plant Area Assistant Manager vacancy will have been unsuccessful.