Support Services Team Leader

We have a great opportunity for a Support Services Team Leader to join our client based in Dorking.

To apply please either apply via the advert or email or call us on

The salary on offer is £25,344 per annum.??This is Full time, Permanent role working 07:00 until 15:00 or 08:00 until 16:00.

A full clean driving license will be required and a DBS check. A van and fuel will be provided.?

About the role
As a Support Services Team Leader, you will supervise and support a team of Frontline FM colleagues within a dedicated patch of properties.

The role will involve completing rota's and ensuring that administrative duties are carried out. You may also be involved in the recruitment of Frontline Colleague's, as well as liaising with your customers, tenants, contractors. Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard.

You will manage your own time, splitting your time between each of the properties within your patch of colleagues and working from home. Ensuring that you are on hand and there to support our colleagues and customers where required.This is a varied role, which requires someone with a background of supervising colleagues, ideally within a Facilities Management role.

Key Responsibilities
* Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits
* Undertake the rostering of staff and ensure all absences are appropriately covered
* Responsible for the recruitment of staff, undertake their appraisal and monitor personal development. Undertake one to ones and appraisals
* Recruit, induct and where appropriate train new employees or less experienced staff in accordance with training requirements
* Manage a delegated budget
* Undertake all planned and reactive ad hoc surveys/audits as necessary to manage the business performance
* Liaise with your customers, tenants, contractors, and service users to understand day to day service pressures and coordinate any required response, providing professional advice and information where appropriate
* Creating and managing purchase orders and timesheets.

To be considered for this role you will have:
* Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience
* Working knowledge of Health and Safety requirements
* Experience of managing or supervising a team
* Strong customer service skills
* Strong administrative skills
* Educated to NVQ2 level equivalent knowledge or experience.

The Small Print

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.