Supporter Care Administrator

Our client, a child bereavement charity are looking to recruit an outgoing and enthusiastic Supporter Care Administrator to join their fundraising team.

Supporter Care Administrator
Hours: 37.5 hours per week
Rate: £27,300 per annum
Reporting to: Head of Individual Giving
Base: Hybrid working from their UK Offices in either Buckinghamshire or Cheshire and home

This is a full-time role which requires an experienced administrator with CRM experience (Raiser’s Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team.

The Supporter Care Administrator will:

• be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database.
• have the ability to work with a high level of accuracy and attention to detail.
• have good organizational skills and the ability to prioritise workload.
• be professional and a hard-working team player who can remain calm under pressure.
• have excellent written, communication and IT skills along with experience of CRM databases.
• be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.
• support the fundraising team by providing other administrative support as required.

They offer a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

About the charity

This charity helps families to rebuild their lives when a child grieves or when a child dies.

They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

They provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Closing date: 28 May 2024.
Initial interviews will be held on Zoom.

Applications will be reviewed, and interviews offered, on an on-going basis. They reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Interested?

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the 'protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

No agencies please.