Team Leader (Office or Call Center environment)

Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?

You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.

In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.

To apply you should have the following skills and experience:

• Strong leadership skills
• Ability to work as a member of a team and to use your own initiative
• Excellent communication and customer skills (including verbal and written)
• Ability to remain calm and focused whilst working to strict deadlines
• Exceptional planning, organisation and administrative skills
• Knowledge of MS Office and the ability to pick up new computer systems

Our client will make sure you’re equipped and trained in company process, so you'll become a core part of a diverse and supportive team; all working towards delivering on this busy period.

Start May to August 2024 - Interviews ASAP.