Trading Manager - E-commerce

• Job Type: Full-time Permanent
• Location: Swindon - Office based
• Salary: £45k - £50k

My client based in Swindon is looking for a Trading Manager to join their dynamic e-commerce retail team. With a focus on high-quality products at accessible prices, we are set to transition from a beloved brand to a household name. This role is pivotal in driving revenue growth and optimizing the customer experience on our e-commerce platforms.

• Own and manage the online Trading calendar
• Manage product listings, ensuring accurate product information, pricing, and availability across e-commerce platforms.
• Collaborate with cross-functional teams to maintain product backlogs and user stories and monitor inventory levels.
• Analyse sales data, conversion rates, and customer behaviour to identify trends and opportunities for revenue growth.
• Develop and implement strategies to improve margins and enhance the overall customer experience.
• Optimize product placement, pricing, and promotions based on data-driven insights.
• Work closely with the marketing team to coordinate trading activities with promotional campaigns.
• Monitor industry trends, competitor activities, and market dynamics to benchmark our e-commerce performance.
• Enhance the online shopping experience by improving navigation, search functionality, and product recommendations.
• Address customer reviews and feedback promptly to maintain a high level of customer satisfaction.
• Generate and present regular reports on sales, conversion rates, and customer engagement to senior management.

• Proven experience in e-commerce trading and merchandising.
• Strong analytical skills and proficiency in data analysis tools.
• Excellent communication and collaboration abilities.
• Familiarity with e-commerce platforms and content management systems.

• 20 days annual leave plus additional holidays for attendance and length of service.
• Working hours: 9am – 6pm, Monday to Friday with 1 hour for lunch.
• Statutory pension scheme.
• Staff discounts on products.
• Access to employee discounts for a range of other companies and products.
• Free 24/7 access to employee wellbeing and counselling services.

To apply for the Trading Manager position, please submit your CV online or contact Jo Aldred at Reed Marketing and Creative for further information