Workshop Controller

Posted 10 May by Ascend Talent Limited

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Job: Workshop Controller

Salary: £36K

Area: Glasgow

Ascend Talent is seeking a Workshop controller to join an accident repair centre based in Glasgow. As a workshop controller you will be responsible for all the team members in the workshop. In this position it requires knowledge & previous experience of the various systems & methods.

Responsibilities:

As a Workshop Controller, you'll be responsible for the smooth and efficient operation of our workshop. Your responsibilities will include:

  • Leading and managing a team of technicians to ensure high-quality workmanship and excellent customer service.
  • Planning and scheduling workshop activities to optimize efficiency and meet customer deadlines.
  • Monitoring workflow and resource allocation to maximize productivity and minimize downtime.
  • Conducting regular performance reviews and providing coaching and feedback to team members.
  • Ensuring compliance with health and safety regulations and maintaining a safe working environment.
  • Liaising with customers, suppliers, and other stakeholders to ensure smooth communication and resolution of issues.

Experience/ Skill:

  • Proven experience as a Workshop Controller or similar leadership role in the automotive repair industry.
  • Strong leadership and management skills, with the ability to motivate and inspire your team.
  • Excellent organizational and planning abilities, with a focus on optimizing workflow and resource utilization.Solid technical knowledge of automotive repair processes and procedures.
  • Effective communication and interpersonal skills, with the ability to build positive relationships with customers and colleagues.
  • Full & valid driving license is essential
  • Relevant qualifications or certifications (e.g., ATA accreditation) would be advantageous.

Package:

  • Competitive salary plus performance related bonus
  • 29 days holiday including public holidays plus additional days with service
  • Pension contributions
  • Referal bonus scheme
  • Enhanced parental leave
  • Enhanced sick pay
  • Talk to us about flexible working
  • VIP Awards - colleague recognition scheme
  • Cycle to work scheme
  • Benefits App - virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!?

Contact: Ella Bowness

Ascend Talent is a leading automotive/ motor trade recruitment agency. Specialsiing in Panel Beater, Paint Technician, MET Technician, Vehicle Damage Assessor, Workshop Controller, Bodyshop Manager, Smart Repair, Vehicle Technician, Sales, Service, Accounts positions throughout the UK. If you are interested in finding out more, reach out to a consultant or email hello ascend-talent

Required skills

  • Awareness
  • Controller
  • Customer Care
  • Damage
  • Manufacturer
  • Negotiation
  • Rates
  • Workshop
  • Approvals

Application questions

Do you have a valid Driving License?
Do you have more than 1 year experience as a workshop controller?

Reference: 52625000

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