Workshop Manager

Our client is a well established British agricultural machinery firm based in the heart of Somerset just 9 miles south of Bristol. They provide a full range of agricultural and construction machinery and support services.

If you have experience in managing a workshop team…carrying out repairs, maintenance and servicing of machinery…in the agricultural and / or construction sector, then you are the candidate they need!

The working hours for this role are flexible however they are ideally seeking a candidate to work on a Monday - Friday basis with a rota over weekends.

Salary: Flexible DOE

Location: BS39 4DB

Type: Full-time

Title: Workshop Manager

About the role:

Currently recruiting for an aftersales manager to join a small productive team. You will be working with the latest and greatest in agricultural machinery. With support, your role will be to maximize the output of the workshop and spare parts business by organizing and promoting repairs and routine maintenance both at their depot and out on site. This role is a diverse role, covering all key aspects of the aftersales business and does have potential of progression.

Requirements:

• From a technical / engineering background within the agricultural or construction machinery sector, you’ll be motivated by providing high standards of customer service, either remote or field based, satisfying technical parts enquiries and conducting dealer training
• You’ll have well-developed interpersonal and communication skills, a helpful attitude to resolving enquiries and be flexible in reacting to time sensitive situations
• You’ll have good IT skills including MS Office and CRM systems and be able to interpret spare parts and schematic drawings
• Team focused, you’ll be able to develop strong working relationships internally with sales and technical colleagues, externally with dealer parts and technical teams and end users
• You’re a natural multitasker, self-motivated and down to earth, with a practical can-do approach to satisfying customer demands
• Experience of working with dealers and an understanding of the manufacturer-dealer relationship is useful, particularly in a service / technical support function
• A full UK driving licence is required