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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Delve into the Phone-Based Customer Service’s principles — Obtain the abilities required to raise your competence in this field — Get a grasp of level 3,4,5 with a certificate of level 5 knowledge — All with this Imperial Academy’s all-inclusive course. Enrol now to gain differen …
    £100

  • Customer Service in Fashion Shops Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    • Tutor support
    Become a Pro with these valuable skills. Start Your Course Today. Save up to 90%!
    £99

  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    **7 in 1 Phone-Based Customer Service - CPD Course bundle** Did you know that exceptional customer service can increase customer satisfaction by 20%? In our Phone-Based Customer Service CPD Course, delve into the essentials of providing unparalleled support over the phone. From m …
    £65

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    This Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their j …
    Save 78%
    £87 £400

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager Advanced Diploma Online Training Do you want to start a career in the Customer Service Manager Advanced Diploma sector or learn more about it? This bundle Customer Service Manager Advanced Diploma is designed by industry experts so that it assists you to …
    Save 6%
    £100 £107

  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    **7 in 1 Phone-Based Customer Service - CPD Course bundle** Did you know that exceptional customer service can increase customer satisfaction by 20%? In our Phone-Based Customer Service CPD Course, delve into the essentials of providing unparalleled support over the phone. From m …
    £65

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ✿ 20 in 1 "Customer Service Training - Technical Support" Bundle ✿ » FREE PDF & Hard Copy Certificate + FREE Exam + Tutor Support « Do you want to start a Customer Service career or simply learn more about it? Welcome to the gateway of enhancing your service expertise wi …
    £100

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Entry Level Certificate for Introduction to Customer Service (Entry 3) (RQF) is an accredited, and Ofqual regulated 100% online qualification. This Entry level 3 Customer Service (CS) qualification aims to provide learners with the skills and knowledge of customer introductio …
    £65

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 10 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 1 Award in Customer Service (RQF) is an accredited and Ofqual regulated 100% online, knowledge-based qualification. This level 1 Customer Service award aims to provide learners with the skills and knowledge needed to deliver the best customer service and professionally …
    £65

  • Customer Service - CPDQS Accredited Bundle

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 96 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Customer Service bundle course teaches you everything on the Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Customer Service bundle course is a comprehensive course designed to prov …
    £100

  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial—it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where …
    £100

  • Customer Service Administrator

    Thames College
    15 in 1 CPD Accredited Bundle | 1 Free PDF Certificate + 1 Hardcopy Certificate | 150 CPD Points | Instant Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today's competitive market, proficient customer service administration is pivotal for businesses to thrive. The Customer Service Administrator Course offers a comprehensive understanding of Customer Relationship Management (CRM), an indispensable aspect of modern business op …
    £75

  • Customer Service Training Diploma - CPD Accredited Certification

    Training Express Ltd
    Instructor-Led Training | 20 Courses Bundle | 20 Free PDF & Hardcopy Certificates | 200 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional …
    £100

  • Customer Service Management (CSM)

    One Education
    18 CPD Accredited Courses | 180 CPD Points | Lifetime Access | FREE PDF & Hardcopy Certificate | 24/7 Tutor Support
    • Online
    • 90 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Are you an expert in Customer Service Management (CSM)? Think again! Skilled workers and students don't take their skills for granted, so neither should you. So instead, resolve to enrol in our intensive Customer Service Management (CSM) training from One Education and learn how …
    £100

  • Level 7 Advanced Diploma in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 7 Quality License Scheme Endorsed Training | 180 CPD Points
    • Online
    • 648 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 7 Advanced Diploma in Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 7 Advanced Diploma in Customer Service- QLS Endorsed course from Janets e …
    £100

  • Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Customer Service: Telephone Etiquette- QLS Endorse …
    £100

  • Level 3 Certificate in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 3 Quality License Scheme Endorsed Training | 120 CPD Points
    • Online
    • 240 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 3 Certificate in Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 3 Certificate in Customer Service- QLS Endorsed course from Janets endorsed by …
    £100

  • Customer Service Diploma Level 3 With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Embark on a transformative journey with our Customer Service Diploma Level 3. Gain essential skills to thrive in diverse industries, meeting the rising demand for exceptional customer service. In the UK alone, customer service roles have seen a 12% increase in demand over the pas …
    £50

  • Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 5 Quality License Scheme Endorsed Training | 150 CPD Points
    • Online
    • 408 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 5 Diploma in Call Centre Based Customer Service- QLS Endorsed cou …
    £100

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    **18 FREE CPD Accredited Certificates Included** Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any industry Embarking …
    £100

  • CRM : Mastering Customer Service & Relationship Management - QLS Endorsed

    StudyHub
    FREE Quality Licence Scheme Endorsed Certificate of Achievement | 15-in-1 Exclusive Bundle
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today's competitive business landscape, mastering CRM - customer relationship management is key to building a successful and sustainable business. That's why we're thrilled to introduce our CPD Certified CRM : Customer Relationship Management Bundle, designed to equip you with …
    Save 8%
    £100 £109

  • Customer Services Certification Level 3

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Become a Pro with these valuable skills. Start Your Course Today. Save up to 90%!
    £99

  • Diploma in Call Centre Based Customer Service at QLS Level 5

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 5 Quality Licence Scheme Endorsed Training
    • Online
    • 375 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, …
    £100

  • Telephone Customer Services Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Become a Pro with these valuable skills. Start Your Course Today. Save up to 90%!
    £99

  • Customer Service & Management Diploma + KYC & Retail Management - CPD Certified

    Skill Up
    10-in-1 Premium Bundle | ++Gifts: 10 FREE PDF + 1 HARDCOPY Certificate | CPD Approved | Expert Tutor Support
    • Online
    • 46 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Welcome to the dynamic realm of the " Customer Service & Management Diploma + KYC & Retail Management. " Commence on a transformative learning journey that not only equips you with essential skills but also unravels the intricacies of customer service and retail managemen …
    £51

  • Customer Service Excellence (short Course)

    Study House
    • Online
    • 50 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    After studying this unit you will: understand the need for a benefits of excellence in customer service devise a customer service excellence implementation plan describe how to implement and monitor the customer service excellence plan
    £75
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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