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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • FREE Amazon Web Services AWS Cloud Computing Webinar

    e-Careers
    NEW DATES ADDED! AWS Authorised Training Partner | Discover how to launch your career in Cloud Computing
    • 15,661 enquiries
    • Online
    • 2 hours · Part-time
    • Tutor support
    Great service
    Highly rated
    Trending
    e-Careers is proud to be an Authorised AWS Training Partner The skills gap continues to grow, providing a huge opportunity for jobseekers to upskill and learn the dynamic world of Amazon Web Services (AWS) and become highly sought out for your certification. There are currently o …
    Free

  • NCFE Level 2 Certificate in Principles of Team Leading

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of team leading
    • 2,183 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 160 CPD points
    • Tutor support
    Great service
    Trending
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • NCFE Level 2 Certificate in Principles of Business Administration

    CT Skills Limited
    FREE online course based remotely, to help you understand business administration
    • 2,620 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 155 CPD points
    • Tutor support
    Great service
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • NCFE CACHE Level 2 Certificate in Principles of Customer Service

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of customer service
    • 2,921 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 180 CPD points
    • Tutor support
    Great service
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,122 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 4,422 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free

  • Digital Work Experience

    Reed Learning
    Real-life work experiences across 10 companies and 17 sectors as part of the 'Gateway to work' programme
    • 1,858 students
    • Online
    • 3.7 hours · Self-paced
    Great service
    Highly rated
    Popular
    Trending
    Are you struggling to get in-person work experience? Do you want to know more about what it's really like to work in different sectors like Marketing, Product design, Finance or Care? If so, this Digital Work Experience course could be exactly what you're looking for. This D …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 11,240 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of lea …
    Free

  • PRINCE2® Foundation & Practitioner - Both Exams Included

    Training Deals
    Award Winning Course | Awarded by Axelos | 99% Pass Rate
    • 7,666 enquiries
    • Online
    • 50 hours · Self-paced
    • Professional certification
    • 40 CPD points
    • Tutor support
    Highly rated
    Popular
    Includes PRINCE2® Foundation + Practitioner Exams | Certificates |Fully Accredited by PeopleCert | PRINCE2® Certifications are essential for any Project Management role. This accredited PRINCE2® Project Management Online Training will prepare delegates for the PRINCE2® Fo …
    Enquire for pricing

  • IT Technician Courses Including Job Opportunity

    ITonlinelearning
    Make a start to your IT career.
    • 1,197 enquiries
    • Online
    • 12 months · Self-paced
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Trending
    The courses contained in the IT Technician Course Bundle are designed specifically for those who are just starting out in the field of IT. Upon completing your studies, you will have the opportunity to be placed in an IT Technician role with our recruitment partner. Upon passing …
    Enquire for pricing

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,504 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 2,650 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,087 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free

  • Xero Bookkeeping, Sage 50, Accounting and Finance, Tax, Payroll, Business & Administration

    Janets
    52% OFF - Flash Sale | Dual QLS Endorsed Training | Level 7 Advanced Diploma | FREE PDF Certificates | Tutor Support
    • 4,341 students
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    • 360 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Do you want to become familiar with Xero quickly and learn how to utilise the most widely used online Accounting and Finance Bookkeeping software in the world? Maybe setting up and using Xero to handle your own accounting feels overwhelming to you as a small company owner i …
    Save 52%
    £12 £25

  • Food Hygiene Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Approved | Free PDF + HARDCOPY Certificate | Free Retake Exam | Lifetime Access
    • 781 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    **Last Minute Sales: Get a Free Food Allergen Awareness Course as a Gift** Food Hygiene Level 2: CPD UK Accredited and IOH Endorsed Certificate (Updated 2024) The UK government has established strict laws and regulations to ensure the safety of food, and food businesses must comp …
    Save 72%
    £12 £44

  • Level 5 Diploma in Health & Social Care with Care Certificate Standards (1 to 15)

    Academy for Health & Fitness
    Spring Sale (28% OFF): QLS Endorsed! 7 Course Bundle + Free Certificate | 300 CPD Points| Tutor Support| Lifetime Access
    • 1,859 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 7-in-1 Exclusive Level 5 Diploma in Health & Social Care ★★★ Updated On: April 2024 Are you interested in a rewarding field & helping people excel in their day-to-day lives? Are you thinking of kick-starting your career as a Nurse , Paramedic , Health visitor, Hea …
    Save 14%
    £12 £14

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,128 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free

  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 265 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: February, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people …
    Save 62%
    £12 £32

  • Leadership Management & Team Leader - Level 7 Advanced Diploma

    Academy for Health & Fitness
    Level 7 QLS Endorsed | CPD Accredited | 320 CPD Points | Gift: 5 Courses with e-Certificates | 100,000+ Students
    • 2,280 students
    • Online
    • 20.8 hours · Self-paced
    • Certificate(s) included
    • 320 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    24 Hours Left! Don't Let the Winter Deals Slip Away – Enrol Now! Strong leaders are the foundation of any successful business. A Leader can make or break a team, so enhancing or solidifying your leadership skills is crucial to being the best leader you can be. Around 49% of all e …
    Save 14%
    £12 £14

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

    Training Express Ltd
    Level 3 Diploma | CPD Accredited | Free PDF & HARDCOPY Certificate + Free 3 Courses | Free Retake Exam | Lifetime Access
    • 718 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Administration & Reception (Receptionist) Training - Level 3 Office skills Diploma with Free Certificate According to the UK government's National Careers Service, there were approximately 2.6 million people employed in different administration as receptionist roles in the U …
    Save 75%
    £12 £49

  • Agile Project Management: Guide to Getting Started with Agility

    Christine Aykac
    Learn to adopt agile approaches to transform yourself, your team, and your project
    • 57 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Learn to adopt an agile approach based on proactive principles and transform yourself, your team, and your organization Technical innovations at an unimaginable pace, ushering in a new era of blending personal and professional lives like never before. This rapid and unprecedented …
    Free

  • Accounts Assistant Training Practical Training on Sage 50, QuickBooks and Xero

    KBM training
    Accounts Assistant Training
    • 1,757 enquiries
    • Online
    • 166 hours · Part-time
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Accounts Assistant Practical Accountancy Training on Sage 50, QuickBooks, and Xero with Qualified Accountants Accounts Assistant Training is designed to equip you with the skills that you need to secure job as an Accounts Assistant . Upon completion of Accounts Assistant Tr …
    Save 50%
    £199 £398

  • Invigilating tests and examinations - CACHE endorsed

    Laser Learning
    Online CACHE endorsed CPD short course for invigilators
    • 189 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    Popular
    Trending
    The key role of an invigilator is to ensure the integrity of the examination process. Learn about the roles and responsibilities of an invigilator, the requirements of the Joint Council for Qualifications (JCQ), access arrangements for learners with disabilities and learning dif …
    £25

  • Pharmacy Assistant Dispenser and Pharmacy Technician Training - CPD Certified

    Training Tale
    12 Courses Premium Bundle | Pharmacy Assistant, Pharmacy Technician & 10 Free Courses | Video based | Lifetime Access
    • 372 students
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    This Pharmacy Assistant course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutica …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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